FAQ
Returns and Exchanges
What’s Warriors & Scholars "try your 1st pack risk free, no questions asked” all about?
Your comfort and satisfaction come first, if you are not satisfied for any reason with your first purchase of Warriors & Scholars boxer briefs, we’ll make it right by issuing a refund or exchanging them for another size or style within 30 days, no questions asked. All you have to do is email us contact@warriorsandscholars.com, with your order number and let us know!
How can I return or exchange an item?
If you are not satisfied with your order from Warriors and Scholars, we will be happy to assist with a return or exchange. Please email us at contact@warriorsandscholars.com, be sure to include your order number and what you would like to return or exchange in the email.
What’s your return policy?
Our standard return policy is: Returns and Exchanges must be made within 30 days of delivery. All items must be unworn, unwashed, with tags attached and in original packaging. Once your item(s) reach our warehouse, your refund or exchange will be processed within 5 business days.
Product Questions
What are your boxer briefs made out of?
Our boxer briefs are made of a poly/viscose/ spandex micro fiber blend, we call it WarriorFit Tech Fabric! It is much softer than normal cotton boxer briefs. Our fabric has moisture-wicking technology that pulls moisture away from the body through the fabric weave, and into the surface of the fabric to evaporate more quickly – keeping you cooler and drier. It also features 4 way stretch that conforms to the shape of your body allowing for maximum comfort and mobility.
Do you have a size guide?
Here is our sizing chart, which is also listed on each product page:
| Boxer Briefs | S | M | L | XL | 2XL |
| Waist | 28 | 30-32 | 34-36 | 38-40 | 42-44 |
| Length | 11 | 11.5 | 12 | 12.25 | 12.75 |
| Boxer Briefs - Extended | S | M | L | XL | 2XL |
| Waist | 28 | 30-32 | 34-36 | 38-40 | 42-44 |
| Length | 12 | 12.5 | 13 | 13.25 | 13.75 |
| Joggers | S | M | L | XL | |
| Waist | 28-30 | 30-32 | 34-36 | 38-40 | |
| Inseam | 34.5 | 35.5 | 36.5 | 37.5 | |
| T-Shirt | S | M | L | XL | |
| Shoulder | 17 | 18 | 19 | 20 | |
| Length | 27 | 28 | 29 | 30 | |
| Chest | 36 | 40 | 44 | 48 | |
| Waist | 34 | 38 | 42 | 46 | |
| Hoodies | S | M | L | XL | |
| Length | 28 | 29 | 30 | 31 | |
| Chest | 35-38 | 39-42 | 43-46 | 47-50 | |
| Sleeve Length | 33 | 34 | 35 | 36 | |
| Button-Up Shirts | S | M | L | XL | 2XL |
| Length | 30 | 30.25 | 30.75 | 31 | 31.5 |
| Chest | 42 | 44 | 46 | 48 | 50 |
| Sleeve Length | 26 | 26.5 | 27 | 27.5 | 28 |
Will the underwear shrink?
No, all our boxer briefs are pre-washed, which helps avoid any shrinkage problems.
How should I wash my boxer briefs?
Garments can be machine washed on cold with like colors, then tumble dried with low heat. Please do not iron or bleach.
Orders
When will my order ship?
Your order will ship within 1-2 business days once your payment is processed.
What if I need to change or cancel my order?
We process orders as quickly as possible, but we’ll do our best to accommodate any changes to your order. The best way to change or cancel an order is to email us at contact@warriorsandscholars.com, with "Cancel" or “Change Order” as the subject line. Include your order number and what items you need to cancel or change.
For subscriptions, log in to your account, and complete the cancellation process. Cancellations are accepted within any time prior to shipping.
Help! My tracking numbers shows my package was delivered but I don’t have it – what should I do?
Don’t panic! First check your mailbox – the package will not be left outside your door. Still nothing? Occasionally USPS marks it delivered a day early - please allow 2 days past the original expected delivery date and if you still do not receive your package, please email us with you order number at contact@warriorsandscholars.com, to help resolve this.
Membership
What do I get with my Warriors & Scholars membership?
Each month you get one, two, or three new pairs of boxer briefs for a flat monthly price. Each subscription includes free shipping. The plan auto-renews each month. You can skip, change, or cancel at anytime.
When will I get my first subscription?
Your first order will be sent out right away. Then you will receive your new monthly subscription at the beginning of each month.
How do I join?
Joining is easy, you can create an account here or at checkout!
Can I skip or cancel?
Yes, you can skip or cancel anytime before we ship. Sign in to your account page here, and simply select skip or cancel.
Can I change my plan?
You can change your size, and decide to receive fewer or more pairs per month by going to your account page here. Select change plan, then pick your new plan.
How do I give this as a gift?
To gift a subscription, select a size and pick a pack. At checkout enter the recipient's name and address.
How do I login to my account?
You can login here.
Shipping
What are my shipping options?
We offer free standard shipping for all items within the Continental U.S.A, Hawaii, and Alaska. We also have an expedited shipping option for an additional charge.
Orders shipped via USPS Standard Shipping will be received within 2-5 business days. Orders shipped via USPS Priority Mail will be received within 1-3 business days.
Do you ship internationally?
Yes, we ship internationally. Rates are calculated at checkout before payment. Our international shipping options include:
- Standard USPS First Class Package International (7-21 business days)
- USPS Priority Mail International (6-10 business days)
- USPS Priority Mail Express International (3-5 business days)
- DHL Express Worldwide (1-6 business days)
Payment
What are my payment options?
Payment options are credit card, PayPal, Apple Pay, and Google Pay. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
How do I contact Warriors and Scholars?
The best way to reach us for all customer support or any other inquiry is to email us at: contact@warriorsandscholars.com